With DHL we make it hassle free to return your suits after your hire / home try on.
Our fixed shipping fee of £5 covers both delivery and return of your order so you can now have your items collected from the comfort of your own home using the DHL return labels we have supplied with your order.
RETURNING YOUR PARCEL
To book your collection, simply click this link.
Once the page has loaded input your country / territory and language, then go to the menu > Schedule a pickup. You will then be asked if you require the creation of a DHL shipping label which you don't. Attached to your returns form you should find two DHL sticky labels. Once you have selected NO you will then be asked for the DHL Waybill number
Attached to your returns form you should find two DHL sticky labels. The DHL Waybill number you require is at the bottom of the waybill document underneath the barcode. Please enter the waybill number and your mobile number. You will then be asked to choose the parcel size and the time/date for collection.
If you are returning an item from our Home Try On service, please ensure to fully complete the Fit Feedback Form included with your order. It is important that the information given is accurate as it will be used to compile your sizing profile.
Pack the items.
Pack your return item(s) using the original packing provided accompanied by tags etc.
Label the package.
On your returns form you should have received two sticky labels. The first label, titled *WAYBILL DOC* should be given to your designated driver whilst the second label should then be attached over the original label, covering it completely.
Complete the pick-up. Upon collection, hand the waybill document to the DHL driver along with your return. Please make sure you seal the package securely.